Tuesday, December 25, 2012

Beta Report and Status Update Dec 18th 9.06pm


The following has been posted in the Beta forum, also cross-posted here for informational purposes regarding the status of the beta:

First of all, we feel the need to thank you all for an impressive effort at providing us with feedback. This really is a testament to the Darkfall community - the maturity with which you have approached this beta so far is close to specialist, we recall a similar experience during the original Darkfall Online beta test. We think this really is astonishing, & we really appreciate everything.

So here's many initial info:

Items are running slower than usual, on account of the severe traffic and as a result of the debug nature of the boost. Also, since we put the establish together hastily without enough checking, troubles have surfaced that we're now dealing with.

We did bring down the NA server for a number of hours to investigate and fix an circumstance. On the other hand, so far the debug beta strengthen has been superbly stable; there hasn't been a single crash on either of the two servers, even with all of the hammering. I mention this only because it's a fairly excellent omen for the entire beta phase.

We're putting out a patch tonight to address a bug which makes players remain in the world after they have timed out or crashed, and this kept them from returning to the Darkfall gold game. This should increase the queuing problems as well, we think significantly. There will nonetheless be queuing, caused by the amazingly high level of players trying to enter the game at the same time nevertheless we hope this improves noticeably after the patch & in the subsequent couple of days.

The patch will also address one or two more issues like a missing location that wasn't being loaded by the game, & it is adding more tools so that we can get more feedback from the game itself as a way to be able to proactively fix things as speedily as achievable. There are also a number of lobby bugs being addressed & other fixes we can squeeze in.

We're also remedying the login server now that we have the data from the last 12 hours, and this need to also speed points up considerably. The NetSSL error quite a few people have actually been experiencing could be solved by the remedy posted here: http://support.microsoft.com/kb/975858

We have been working round the clock, and we'll continue doing so. We've collected & codified all of your feedback & this has been prioritized & is being addressed as we speak. We have a good capability for handling all the difficulties & we feel we'll be in a position to quickly get the Darkfall Unholy Wars gold game into good shape.

So far we have been collecting and processing the data so you haven't been getting much feedback, we are going to start communicating with high frequency so we can have many interaction, & this will need to help extremely much in our effort to enhance the user experience. We will also issue a everyday report at around this time every day & we are working on collecting all known difficulties into one post, this must occur tomorrow.

We've also noticed plenty of fantastic suggestions mixed in with the bug reporting, so we are putting up a suggestions forum so that we can separate these & start a cleaner discussion.

That's all for now, we'll keep you updated on a normal basis. Please keep up the excellent work, we are counting on it and we'll keep doing everything within our power to address your issues as swiftly as probable.

This will also be posted in the public forum to serve as an update for those asking yourself what is happening, this will not be the case with most status reports, we must be in a position to discuss the issues in as much detail as attainable.

Thank you for reading.

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